Contact Us

Address

Coast Medic,
Tremough Innovation Centre,
Penryn Campus,
Penryn,
Cornwall,
TR10 9TA.


W3W: ///second.flattery.affords

Phone

01326 755120

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Organisation Information

FAQs

  • Opening Hours

    Coast Medic Ambulance operates 24 hours a day, 7 days a week, providing responsive ambulance services for both planned and urgent patient conveyance. 


    Our service is available around the clock to support healthcare providers, event organisers, and patients who require safe and professional medical transport.


    We can be contacted by telephone 24/7, ensuring that requests for ambulance services, patient transfers, or operational support can be handled promptly at any time of day or night.


    Office opening hours are typically Monday - Friday 10am-4pm. Appointments must be arranged in advance as office times can vary.

  • Booking Ambulance Transfers

    You can book an emergency, urgent or routine ambulance transfer using the online booking form button below, or call 01326 755120.

  • Booking Event Medical Services

    You can book our event medical services or request a no-obligation quote using the button below. If you would like to talk to us about our services you can call us on 01326 755120.

  • Complaints & Compliments

    We are committed to providing safe, professional and compassionae care to every patient.  We welcome feedback and take anu concerns about our service seriously.


    Complaints and compliments help us improve quality of the care we provide and ensure that our services continue to meet the highest clinical and professional standards.


    If you wish to raise a concern, or send us a compliment about any aspect of our service, please complete the online feedback form available below.  By submitting your feedback online, we can ensure that it is processed efficiently and inline with our formal complaints and investigations procedure.

    Submit Feedback
  • Subject Access Requests

    If you would like to request a copy of the personal data that we hold about you, including patient care records where applicable, please complete our online form to ensure that it is processed securely within our governance system. 


    Once we receive your request, our information governance team will review the request.  We may need to verify your identity before releasing any information to ensure patient confidentiality.


    We aim to respond to all valid requests within 1 month, as required by UK data protection legislation, although this maybe extended where permitted by law for complex cases.

    Submit SAR request
  • Charity Details

    Coast Medic is a registered charity in England & Wales, Charity No 1155697 and a not for profit company limited by guarantee in England & Wales, Company No 08121672.

  • Trading Company Details

    Coast Medic Ambulance Ltd is a company registered in England & Wales, Company No 14293838.

  • CQC Provider Information

    Coast Medic Ambulance Ltd is registered with the Care Quality Comission (CQC) as an ambulance service, regulated to provide treatment and conveyance services.


    CQC Provider No 1-16473682204

  • ICO Registration

    ZB629116.