Our medical team deliver medical support to events and can include doctors, paramedics, nurses, emergency care assistants and responders.

We provide on-call clinical support throughout your event, ensuring our teams have immediate access to senior clinical advice whenever required. This includes real-time guidance for complex cases, safeguarding concerns, and decision-making around treatment or conveyance, helping to maintain the highest standards of patient care. Our on-call clinicians support operational staff behind the scenes, ensuring consistent, safe, and clinically robust care is delivered at all times.

Event welfare teams provide essential non-medical support, safeguarding and emotional care at festivals, concerts, and public events. 

Our teams ensure attendee wellbeing through services like lost person management, safe spaces for overwhelmed individuals, substance misuse support and mental health assistance, operating alongside medical and security teams.

As a medical provider, we actively represent our clients at Safety Advisory Group (SAG) meetings, working collaboratively with local authorities, emergency services, and regulatory partners to ensure your event meets all safety and medical planning requirements. We provide professional input aligned with the Purple Guide and national best practice, advising on appropriate levels of medical cover, risk mitigation, and contingency planning. By engaging early in the planning process, we help ensure that your event is safe, compliant, and supported by a robust, clinically-led medical plan that satisfies all stakeholders.

We produce comprehensive, event-specific medical plans that are fully aligned with the Purple Guide, local authority expectations, and national best practice. Each plan is developed following a detailed risk assessment, taking into account crowd size, demographics, event type, location, and any specific hazards. Our plans clearly outline resource levels, deployment strategies, clinical governance, communication protocols, and contingency arrangements, ensuring that all medical provision is safe, proportionate, and fully integrated with wider event safety planning.

We carry out detailed, event-specific risk assessments to identify potential medical and safety hazards and determine the appropriate level of cover required. Our assessments consider factors such as crowd size and profile, event type, location, environmental conditions, and historical data, ensuring all foreseeable risks are addressed. This allows us to implement proportionate, effective control measures and provide clear, evidence-based recommendations that support a safe, compliant, and well-managed event.

We facilitate table top exercises as part of the event planning process, bringing together key stakeholders to walk through realistic emergency scenarios in a structured and controlled environment. These exercises test communication, decision-making, and coordination between agencies, helping to identify any gaps in plans before the event takes place. By simulating incidents such as major trauma, crowd surges, or severe weather, we ensure that all partners are prepared, aligned, and confident in their roles and responsibilities.

In the event of a serious incident  we can support you as your medical provider during legal proceedings, including court appearances and Coroner’s inquests. 

Our team can provide professional statements, clinical evidence, and expert insight into the medical care delivered, ensuring that your event’s medical provision is accurately represented and understood. We work transparently and in line with our clinical governance processes to support all investigations and help demonstrate that appropriate, safe, and compliant care was provided.

An Emergency Doctor provides the highest level of clinical care on-site, with the ability to assess, diagnose, and manage complex or life-threatening conditions. They can administer a wide range of medications, perform advanced procedures, and make critical decisions regarding patient care, ensuring definitive treatment is delivered at the scene wherever possible.

Paramedics are highly trained clinicians specialising in emergency and urgent care. They can assess patients, administer medications, manage trauma and medical emergencies, and make decisions regarding the need for hospital conveyance. Paramedics often lead clinical care on-site and ensure patients receive appropriate and timely treatment.

Our nurses bring a broad range of clinical experience, often from emergency departments or urgent care settings. They are skilled in patient assessment, wound care, and managing a wide variety of medical conditions, providing safe and effective treatment while supporting overall clinical operations at the event.

Emergency Care Assistants support paramedics and other clinicians in delivering patient care. They are trained in essential life-saving skills, patient handling, and basic clinical interventions, playing a vital role in supporting safe and efficient treatment and transport where required.

Responders are trained in first aid and basic life support, providing immediate assistance to patients at the scene. They are often the first to arrive, ensuring early intervention, scene safety, and rapid escalation to higher-level clinicians when needed.

Our Ambulances meet fronline specifications and can be used as mobile treatment areas at festivals and can also convey patients to hospital if required.

Our response vehicles enable our clinicians to provide a timely response to any medical incidents across the event site.

Our 4x4 ambulances enable us to access areas unreachable by typical ambulance.

We can provide onsite medical treatment centres. Our treatment trailer provides a minor injury unit at your event.

Our Ambulance boat enables us to deliver care on the water.